Privacy Policy

Introduction

At Caidemy, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered learning platform, mobile applications, and related services.

By using Caidemy, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

Personal Information

• Account Information

  Name, email address, phone number, and profile information

• Educational Data

  Academic performance, study progress, quiz results, and learning preferences

• Usage Information

  App usage patterns, study sessions, and feature interactions

Technical Information

• Device Information

  Device type, operating system, browser type, and IP address

• Log Data

  Access times, pages viewed, and app performance metrics

How We Use Your Information

We use the collected information for the following purposes:

• Provide and Improve Services

  Deliver personalized learning experiences and enhance our platform

• Personalized Learning

  Adapt content and recommendations based on your progress and preferences

• Communication

  Send important updates, notifications, and support responses

• Analytics and Research

  Analyze usage patterns to improve our services and develop new features

• Security and Compliance

  Ensure platform security and comply with legal obligations

Data Security and Protection

We implement industry-standard security measures to protect your information:

• Encryption

  All data is encrypted in transit and at rest using AES-256 encryption

• Access Controls

  Strict access controls and authentication mechanisms protect your data

• Regular Audits

  We conduct regular security audits and vulnerability assessments

• Secure Infrastructure

  Our servers are hosted on secure, enterprise-grade cloud infrastructure

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers

  With trusted third-party service providers who assist in operating our platform

• Legal Requirements

  When required by law or to protect our rights and safety

• Consent

  With your explicit consent for specific purposes

All third-party service providers are bound by strict confidentiality agreements and may only use your information for the specified purposes.

Your Rights and Choices

You have the following rights regarding your personal information:

• Access and Update

  Access, review, and update your personal information at any time

• Data Portability

  Request a copy of your data in a portable format

• Deletion

  Request deletion of your personal information (subject to legal requirements)

• Opt-out

  Opt out of certain data collection and processing activities

• Withdraw Consent

  Withdraw your consent for data processing at any time

Data Retention

We retain your personal information only for as long as necessary to:

• Provide Services

  Fulfill the purposes outlined in this Privacy Policy

• Legal Compliance

  Comply with legal obligations and regulatory requirements

• Dispute Resolution

  Resolve disputes and enforce our agreements

When your information is no longer needed, we securely delete or anonymize it in accordance with our data retention policies.

Children's Privacy

Caidemy is designed for educational purposes and may be used by students under 18 years of age. We take special care to protect the privacy of young users:

• Parental Consent

  We require parental consent for users under 13 years of age

• Limited Data Collection

  We collect only the minimum information necessary for educational purposes

• Parental Access

  Parents can access and control their child's account and data

Nigerian Data Protection Compliance

Caidemy complies with the Nigeria Data Protection Regulation (NDPR) and other applicable Nigerian data protection laws. We are committed to protecting the privacy and personal data of Nigerian users in accordance with these regulations.

As a Nigerian company, we ensure that all data processing activities comply with NDPR requirements, including:

• Lawful Basis

  Processing personal data only with valid legal grounds as specified in NDPR

• Data Minimization

  Collecting only the minimum personal data necessary for educational purposes

• User Rights

  Respecting all NDPR-granted rights including access, rectification, and erasure

• Security Measures

  Implementing appropriate technical and organizational security measures

International Data Transfers

Your information may be transferred to and processed in countries other than Nigeria. We ensure that such transfers comply with NDPR requirements and implement appropriate safeguards to protect your information, including standard contractual clauses where necessary.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:

• Email Notification

  Sending an email to your registered email address

• In-App Notification

  Displaying a prominent notice within our applications

• Website Update

  Posting the updated policy on our website

Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: