Request Data Deletion

Exercise your right to have your personal data deleted from Caidemy

Your Right to Data Deletion

Under the Nigeria Data Protection Regulation (NDPR) and other applicable laws, you have the right to request the deletion of your personal data from our systems. This process is designed to be simple, secure, and compliant with legal requirements.

Important: Data deletion is permanent and irreversible. Once completed, you will lose access to all your learning progress, achievements, and account history.

What Gets Deleted

Personal Information

Account details (name, email, phone)
Profile information and preferences
Authentication credentials

Learning Data

Study progress and achievements
Quiz results and performance metrics
Learning preferences and history

Data Retention Exceptions

Some data may be retained for legal, regulatory, or security purposes:

Legal Compliance: Data required by law or regulatory authorities
Security: Information needed to prevent fraud or abuse
Financial Records: Payment and billing information (if applicable)
Analytics: Aggregated, anonymized data for service improvement

Data Deletion Request Form

Verify Identity

Select Data

Confirm Deletion

Identity Verification

To protect your privacy and ensure data security, we need to verify your identity before processing your deletion request.

Email Address *

We'll use this to verify your identity and send confirmation

Full Name *

Must match the name on your Caidemy account

Phone Number

Optional - for additional verification if needed

Account ID (if known)

Optional - helps us locate your account faster

Need Help?

If you have questions about data deletion or need assistance, contact our privacy team:

caidemy.support@ciniter.com

We typically respond within 24 hours